The Impact of Attitudes toward Internet Technology and Demographics on Saudi Consumers’ Use of Online Buying

The Impact of Attitudes toward Internet Technology and Demographics on Saudi Consumers’ Use of Online Buying

Show full item record

Title: The Impact of Attitudes toward Internet Technology and Demographics on Saudi Consumers’ Use of Online Buying
Author: Almahroos, Khatoon
Abstract: Some studies have been conducted in recent years to investigate the reasons behind Saudi Arabia’s lag in the adoption of online buying. Most of them have focused on barriers influencing or contributing to environmental or architectural factors such as trust issues, lack of address systems, security issues, and privacy issues. However, Saudi Arabia has no scholarly studies about the role of people’s attitudes toward technology in their adoption of online buying. In this research, we study the impact of Saudi people’s attitudes towards technology on their adoption of online buying, and we also investigate the relationship between Saudi people’s demographics and their adoption of online buying. The study was based on a survey conducted in Saudi Arabia using the TRI scale, adapted from Parasuraman (2000) and its four dimensions: Innovativeness, Optimism, Discomfort and Insecurity. The adoption of online buying is treated as a technology adoption in this study (Parasuraman, 2000). The analysis of the data collected revealed that attitudes toward technology have an impact on Saudi people’s adoption of online buying with Innovativeness and Insecurity being the most important factors. Demographics also matter with education being the most important of the demographic factors. Results also indicate that attitudes towards technology are more important than demographics at explaining adoption of online buying in Saudi Arabia.
Date: 2012
URI: http://hdl.handle.net/10393/23103
Supervisor: Essoussi, Leila
Faculty: Études supérieures / Graduate Studies
Degree: MSc

Files in this item

Files Size Format View
Almahroos_Khatoon_2012_thesis.pdf 2.313Mb application/pdf View/Open

This item appears in the following Collection(s)

Show full item record


Contact information

Morisset Hall (map)
65 University Private
Ottawa ON Canada
K1N 6N5

Tel. 613-562-5800 (4563)
Fax 613-562-5195

ruor@uottawa.ca